Shipping policy

DELIVERY TIME

  • Delivery time: 3 to 5 business days after receipt of order.
  • Once your order is on its way, you will receive a separate shipping confirmation via email.
  • The delivery time for made-to-order products may differ from standard products, as they are specially made for you.
  • Worldwide shipping available.

SHIPPING COSTS

Free shipping on all orders over 300 order value.

GERMANY & AUSTRIA

  • DHL: €5.90
  • UPS: €7.90

SWITZERLAND

  • Swiss Post: CHF 14.90
  • You will not need to pay anything upon receipt; the goods are delivered duty-free.

UNITED KINGDOM

  • EVRI: GBP 14.90
  • You will not need to pay anything upon receipt; the goods are delivered duty-free.

OTHER EU COUNTRIES

  • FedEx: €9.90 to €14.90
  • For all deliveries within the EU, taxes and duties are included in the product price.

OTHER COUNTRIES OUTSIDE THE EU

  • FedEx: €24.90
  • For all deliveries outside Europe, import duties and additional fees may apply. These are calculated based on the local regulations of the destination country and must be borne by the customer. Please contact your customs office for more information.

RETURNS

Items can be returned within 14 days of receipt. The cost per return is EUR 5.90, which will be deducted from the refund. This is a handling fee for processing the return.

For returns from Germany, Austria, Netherlands or France please use our returns portal.

If you would like to return an order from outside Germany, Austria or the Netherlands, please send the items to the following address:

C'est Bruyant UG (haftungsbeschränkt) i.G.
Schlüterstraße 81
20146 Hamburg

C'est Bruyant does not cover return shipping costs for orders outside of Germany, Austria or the Netherlands.

LOCATIONS

OUR LOGISTICS (SHIPPING & RETURNS)

C'est Bruyant UG (haftungsbeschränkt) i.G.
Schlüterstraße 81
20146 Hamburg GERMANY

OUR OFFICE

Schlüterstraße 81
20146 Hamburg GERMANY